Refunds / Recalls

Refund and Recall Process:

At Pirate Farms, we understand the importance of compliance with state regulations in the cannabis industry. This section outlines our refund and recall process, which adheres to the guidelines set forth by state industry compliance for cannabis.

Refund Requests:

• Customers who wish to request a refund for a cannabis product must follow the procedures established by the state regulatory agency overseeing the cannabis industry.
• We will provide guidance to customers on how to initiate a refund request and ensure compliance with the applicable regulations.
• Please note that refund eligibility may vary depending on the specific regulations of the state in which the purchase was made.

Recall Procedures:

• In the event of a product recall mandated by state industry compliance, Pirate Farms will promptly initiate the necessary recall procedures to ensure the safety and well-being of our customers.
• We will work closely with the regulatory agency overseeing the cannabis industry to ensure full compliance with their guidelines and requirements.
• If you become aware of a product recall related to a Pirate Farms product, please follow the instructions provided by the regulatory agency or contact our customer service for further assistance.

         Communication and Notification:

• Pirate Farms will communicate any product recalls or refund initiatives to our customers through various channels, including our website, email notifications, and other appropriate means of communication.
• We will provide clear instructions on how to proceed with the refund or return process to ensure compliance with state regulations and ensure a seamless experience for our customers.

           Compliance with State Regulations:

• Pirate Farms is committed to adhering to all applicable state regulations governing the cannabis industry, including refund and recall procedures.
• We continuously monitor and update our practices to align with the evolving regulatory requirements to ensure the safety and satisfaction of our customers.

Please note that the refund and recall process may vary depending on the specific regulations and requirements of the state in which the purchase was made. We encourage customers to familiarize themselves with the state industry compliance guidelines and reach out to our customer service team for any assistance or clarification regarding refunds and recalls.

For further information or inquiries about our refund and recall process, please contact our customer service team. We are dedicated to providing the highest level of service and compliance in the cannabis industry.